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Service & Support – Apehex USA
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91263013 .00

Pre-Rolls & Counting

Have an Apehex

Need Service?

open a service request below and one of our technicians will reach out!

Open Service Request ≫

Have Questions?

We're here to help!

Get Connected≫

Our team is here to provide you with tailored support providing personalized solutions that meet your specific needs.

FAQ's

How many pre-rolls does the Apehex per hour?

Up to 1100 fully weighed, packed, and closed pre-rolls

Only 1, however we recommend that we train multiple operators.

Yes! We give you 5 days of on-site training.

The Apehex will make 0.3g up to 1.25g sizes

Yes, but this is limited to distillate / diamonds, and no more than 18% of flower weight. We recommend the Xylem Y1 for heavy infusions.

There are many things that set us apart. Here are just a few.

  1. We are the only pre-roll machine company owned by experienced cannabis executives.
  2. We are based in the USA.
  3. The Apehex has 6 independent lanes and not a carousel.
  4. We can offer financing without the hassle of credit checks and personal guarantees.

No! We can also finance it, and we offer a popular lease model which includes a purchase option.

Not much. A 10 x 10 room is plenty of space.

No. The Apehex runs on standard 110v electric and compressed air.

Contact us through the Demo Request button and we will schedule an on-site visit to a current Apehex customer.

Because we are USA based, we will generally have a machine on-site for training withing three weeks.

The completely customizable cone production solution

Schedule Live Demo ≫
ROI Calculator ≫
  • (888) 868 4620
  • Info@ApehexUSA.com
  • 2130 S 7th Ave
    Unit 160 - 170
    Phoenix AZ 85007

Service Request Details

Our Flowshredder is included in your lease or purchase or the APEHEX, always included for always perfect pre-rolls.

As your pre-roll production expands, our APEHEX lease provides access to additional machines to support your growing needs!

We are dedicated to consistently enhancing our products and supporting our partners. All software and part upgrades we develop will be made available to you, often at no additional cost.

Our partners receive five days of on-site training at your location, obtaining your APEHEX Master Certification. Learn to calibrate, operate, and maintain the APEHEX, including presets for specific flower types and basic repairs

Our warranties provide comprehensive support, including on-site, phone, and virtual technician assistance to ensure your satisfaction.

Enjoy peace of mind with a full manufacturer warranty, with the flexibility to extend coverage beyond the initial term for continued protection.